Privacy

Your privacy matters to us.

Privacy Policy

Introduction and Scope

Welcome to the Privacy Policy of Walsh Mountain, your go-to destination for hiking and outdoor adventure experiences. This policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with us in any manner.

Information Collection Practices

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: When you create an account, book a trip, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
  • Usage Data: We collect information on how you access and interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
  • Cookies: Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For more details, refer to the section on cookies below.

How Data is Used and Processed

The information we collect may be used for the following purposes:

  • To provide and maintain our services, including processing bookings and payments.
  • To notify you about changes to our services and respond to your inquiries.
  • To improve our website, products, and services based on user feedback and analytics.
  • To monitor the usage of our website and prevent fraudulent activities.
  • To send you newsletters, marketing communications, and promotional offers, with your consent.

Data Security Measures

We prioritize the security of your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or theft. These measures include:

  • Encryption of sensitive data during transmission.
  • Regular security audits and vulnerability assessments.
  • Access controls to limit data access to authorized personnel only.

User Rights

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request correction of inaccurate or incomplete information.
  • Deletion: You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Objection: You have the right to object to processing your personal data under certain conditions.
    To exercise any of these rights, please contact us using the information provided below.

Third-Party Services and Cookies

We may employ third-party companies and services to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used. These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Additionally, we use cookies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How to Contact Us for Privacy Inquiries

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Privacy Email: [email protected]
  • Phone: +44 20 7946 0958
  • Mailing Address: 48 Alpine Road, Unit 3B, Keswick, Cumbria, CA12 4NE, United Kingdom

For California residents: To exercise CPRA rights, contact [email protected].

Last Updated

This Privacy Policy was last updated on March 29, 2026.